Refund policy

30-Day Satisfaction Guarantee

At Dr Balls, we believe in our product and want you to experience the benefits for yourself. That's why every Dr Balls pressurizer comes with a 30-Day Satisfaction Guarantee.

Use it. Test it. Play with it.

If you're not completely satisfied with your purchase for any reason, simply return it within 30 days of receiving it and we'll refund your purchase price—no questions asked.

How It Works

You have 30 days from the date you receive your order to request a return and refund.

During this period, you are welcome to use the product as intended. We encourage you to try it on the court and see the results for yourself.

Return Conditions

To be eligible for a refund:

  • Your return request must be submitted within 30 days of receiving your order.
  • The product must be fully functional and in good condition.
  • All original components must be included, including the lid, rubber seal, and any other supplied parts.
  • Normal wear on the branded label is acceptable.

We reserve the right to refuse returns for products that have been intentionally damaged, modified, abused, or returned with missing components essential to their operation.

Return Shipping

Customers are responsible for the cost of return shipping.

To start a return, please contact us at: contact@drballs.store

Please include your order number and the email address used for the purchase.

Once your return request has been approved, we will provide instructions on how and where to send your item.

Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us as soon as possible and we'll work quickly to make it right.

Refunds

Once we receive and inspect your returned product, we will notify you of the outcome.

If approved, your refund will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Questions?

If you have any questions regarding our 30-Day Satisfaction Guarantee, please contact us at: contact@drballs.store