Shipping policy

Thank you for shopping with Dr Balls.

Shipping Locations

We currently ship within the United Arab Emirates only.

We are actively exploring expansion into additional countries. If you would like Dr Balls to be available in your country, we'd love to hear from you. Please contact us at contact@drballs.store and let us know where you're located.

Processing Time

Orders are typically processed within 1-2 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Delivery Time

Estimated delivery times will be displayed at checkout and may vary depending on your location and the shipping carrier.

Please note that delivery times are estimates only and are not guaranteed.

Shipping Costs

We currently offer free shipping on all orders within the United Arab Emirates.

Order Tracking

If tracking is available for your shipment, you will receive tracking information once your order has been dispatched.

Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather conditions, customs procedures, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details.

Contact Us

If you have any questions regarding shipping, please contact us at: contact@drballs.store